FAQ for Professionals

Questions about Our Products

Are minimaro leather handles suitable for commercial use?

Absolutely! Our handles are frequently used in hotels and shops. They can withstand high loads without any problems and even reduce the risk of injury as they have no sharp edges.

Are leather pulls suitable for use in kitchens and wet rooms?

Yes, our furniture handles can be used in kitchens or bathrooms without any problems. However, please do not expose the handles to constant moisture or sharp cleaning agents. We have designed the SOHO model specifically for use in kitchens and heavily used areas. Please note that vintage leather reacts to moisture, fat, scratches, etc. and quickly develops a strong “used look.” Therefore, we recommend our standard leather for wet rooms.

 

 

Our customer service will be happy to answer your questions about our products.

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Customizations

I need a special size. Is this possible?

Yes, for most products, custom dimensions are possible. Please contact us in advance and let us know your desired dimensions and quantity. We will be happy to provide you with an offer.

I need a special leather color for my order. Is that possible?

Yes, we can have leather made in your desired color. You can provide us with a Pantone color or send us a color sample. Our tannery will tan leather in your desired color tone. Please understand that this is only possible for larger quantities.

I need a special edge design, wood species, or other variation.

We can use various decors, wood species, etc. for our handles, lamps, and tables. If you have special requirements, please let us know in conjunction with the desired quantity. We will be happy to provide you with an offer.

Can I order the same leather used for my handles as a cut?

Yes. If you want to use the same leather for your other projects, you can also order it as a cut. We calculate prices per square meter; please ask us about this.

Can I personalize my handles or lamps?

Yes. In addition to the huge selection of varants, we can emboss our products on request. Please contact us in this regard.

 

Samples

Of course! You can order samples as follows:

  • Leather samples: To determine the leather color optimally, order leather samples in our shop category SAMPLES. You can order individual color samples or complete LEATHER SAMPLE SETS.
  • Product samples: We produce every variant of our handles from 1 piece, so you can order every leather handle as a product sample. It is recommended to request product samples from our stock range so that you do not have to wait for the production time for the individual production. In addition, you can return stock handles.
  • Complete sample sets: We offer heavily discounted SAMPLE SETS (various product samples and leather sample sets) for resellers. Please let us know which products and colors you are particularly interested in. We will be happy to take your preferences into account when filling the sample set.

Urgent Orders

My order is verry urgent. Can I speed up production or shipping?

Yes, you can do this in the following steps:

  • Bypass production time: We have many variants of our products in stock. Please let us know your needs, and we can always check if we have ready-to-ship specimens in stock that match your requirements.
  • Book a upgrade to express shipping: Depending on the delivery country, the shipping time is sometimes longer than the production time. To shorten this to a few days, we offer an upgrade to shipping with express courier.
  • Let us know your deadline/installation date. We will do our best to deliver your order on time. If we cannot fulfill your request, we will inform you immediately so that you have planning security.

 

INDIVIDUALITY

Minimaro products offer absolute individuality.

“From the color to the dimension to the finish – we manufacture according to your specifications”

Cooperations

I need a special size. Is this possible?

Do you have special conditions for resellers, carpenters, architects or other professionals?
Yes, we do! You can find more information about special conditions for resellers on our TRADE PROGRAM page.

I would like to sell minimaro products in my store

Is there a possibility of cooperation?
Absolutely! Please contact us, we will be happy to discuss possible cooperation opportunities with you and offer a DROP SHIPPING program.

 

Further Questions?

Also see our FAQ PAGE or contact our customer service.