Shipping & Payment Conditions
All about Shipping and Payment
Delivery Date Calculation
The delivery deadline starts from the day after the payment order is issued to the transferring bank or other payment methods. The deadline ends on the last day of the specified period. If the last day falls on a Saturday, Sunday, or public holiday recognized at the place of delivery, the next working day will be considered.
The maximum delivery days within Germany are indicated for each article. We aim to deliver your order as soon as possible, but the quality of our work always takes priority.
For delivery to other countries, please add the following delivery times to the specified delivery time for the respective article:
EU Countries: Up to 5 working days (Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, France, United Kingdom, Italy, Spain, Cyprus)
Other European Countries: Up to 8 working days (Liechtenstein, Monaco, Switzerland, Iceland, Norway, Albania, Andorra, Bosnia and Herzegovina, Macedonia, Montenegro, San Marino, Serbia, Vatican City, Belarus, Ukraine, Georgia, Gibraltar, Moldova, Greenland, Faroe Islands)
Rest of the World: Up to 30 working days
If you order multiple items with different delivery times, we will send them in one shipment, unless otherwise agreed. In this case, the total delivery time will be based on the item with the longest delivery time.
Shipment Confirmation and Order Tracking
Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s).
We offer free delivery for purchases above a certain amount:
European Union: 150.00 euros gross (126.05 euros net)
Other countries: 300.00 euros gross (252.10 net)
For orders below the above amounts, we charge a minimum flat rate that includes packaging and insured shipping:
Germany: 5.95 euros gross (5.00 euros net)
Other European Union: 15.00 euros gross (12.60 euros net)
Other countries: 24.95 euros net / 26.20 CHF / 26.20 USD
Delivery is done by DHL, Deutsche Post, or UPS.
For shipments to non-EU foreign countries, German value-added tax does not apply according to § 4 para. 1 a UStG. You will receive an invoice for the net value of the goods. Additional costs, such as transfer fees, exchange rate fees, import duties, or taxes, may apply, which we are not responsible for, and which you are responsible for.
We offer various payment options through our contractual partner PayPal Plus to make paying for your order quick and easy. The available payment options are:
Payment in Advance
You can transfer the invoice amount to our bank account within 7 days, stating the purpose. We will send you an email with our bank details and the purpose of the transfer as part of the order processing.
Payment with Credit Card
Pay securely and conveniently with your credit card. We accept VISA and MasterCard. Please provide us with your card number, validity, and check digit when ordering. The purchase amount will be transferred immediately to our bank account, enabling us to dispatch your order promptly.
Payment by PayPal
PayPal is a safe and fast way to pay online. You can transfer the purchase amount immediately to our bank account. To use this payment option, you need to register for a free PayPal account. For more information about PayPal and how to register, please visit http://www.paypal.com.
Please note that we can only start production of your ordered items (excluding stock and sale items) after receiving payment.